AAFL trades under the following business names:
1. Australian Alpaca Fleece Limited;
2. Australian Alpaca Connection;
3. KUNA; and
4. The Ardent Alpaca.
The contact details for AAFL are:
Name: Australian Alpaca Fleece Ltd
Address: Unit 2 – 114 Fairbairn Road, Sunshine West VIC 3020
a. https://www.oaic.gov.au/ (if you are in Australia); or
b. https://ico.org.uk/ (if you are in the UK); or
c. https://edps.europa.eu/ (if you are in the EU).
We will process your personal data for the purpose of fulfilling your order to you and for other purposes related to that purpose. We may also use your contact details and interests to manage and develop our relationship with you and to send you communications about our products and upcoming promotions. When you become a customer, you enter into a contract with AAFL for the provision of goods. The data processing described above is necessary for the delivery of goods to you in accordance with that contract. Some of that processing is necessary to comply with applicable laws (for example, anti-money laundering and terrorism financing laws).
The processing described above is also necessary for the purposes of AAFL’S legitimate interests in developing and growing its business. We may disclose your personal data to third parties who provide administrative, storage, postal and other services to us in support of our business. We will ensure that all such third parties are subject to obligations not to use or disclose that data. In some countries, we are required by law to provide your personal data to government authorities.
In exceptional circumstances, we may be required or permitted by law to disclose personal data, for example to law enforcement authorities or to prevent a serious threat to public safety. Whilst we are committed to the protection of your personal data, we must comply with the applicable law. The information systems of AAFL are hosted on central servers located in Australia. AAFL information systems, including customer information are accessible by directors and employees of AAFL around the world. This means your personal data may be accessed by directors and employees of AAFL entities overseas. AAFL will only retain personal data for as long as it has a legitimate purpose to do so. AAFL will need to retain personal data for commercial and legal purposes. How long it will need to retain personal data for these purposes will depend on the specific personal data. AAFL generally retains customer contact and order information for at least 7 years after completion of the order. Once AAFL has no legal or commercial reasons to retain personal data, it will be securely deleted or destroyed. As a customer, it is mandatory to provide us with basic personal data such as your name, address and contact details to process your order. It is optional to provide most other personal data. As noted above, in some situations, AAFL may process your personal data on the basis of its “legitimate interests”.
As such, AAFL has a legitimate interest in:
a. developing and growing its business and its relationships, understanding the needs of its customers and prospective customers; and
b. employing and managing its directors, employees and contractors.
You have certain rights in relation to your personal data including the right to:
a. obtain access to and a copy of any personal data we hold about you;
b. ask us to correct or complete that personal data;
c. ask us to erase any personal data we hold about you;
d. ask us not to process your personal data for certain purposes;
e. object to us processing your personal data for certain purposes; and
f. withdraw consent for the use of your personal data at any time.