CONSIDERATIONS ON SHIPMENTS OF ORDERS MADE BETWEEN 03/13/2020 AND 04/26/2020
Due to the regulations decreed by the Peruvian Government and to guarantee the well-being and safety of all our clients and collaborators, purchases may be made in the KUNA online store (kunastores.com/peru), however, we will not be shipping until April 26, 2020. We will be updating the status of shipments in case there are new measures to take. We appreciate your understanding and if you have any questions or queries you can write to us in the "Contact us" form at the foot of the page and we will respond as soon as possible.
For orders placed in KUNA Peru (kunastores.com/peru)
Once the articles of their preference have been added to the Shopping Bag, the client must register their data so that they can make the payment, which can be done in any of these modalities:
- Payment with Credit / Debit Card.
Payment with Credit / Debit Card
The products offered on this platform are safely sold. To provide this guarantee to the client, the Company has an agreement with an external provider of online payment services, with extensive experience and a presence in high-growth markets.
The data provided by the customer will be shared with the provider for the exclusive purpose of providing the service, which includes payment processing and transaction validation through an anti-fraud system, in order to minimize the risk of identity theft. cardholders.
By making payment using this method, the client authorizes the confidential treatment of the information by the provider. Personal, credit card and purchase data travel encrypted on the network, thus being protected.
The Company, on the other hand, is not responsible for the possible commissions that credit card operators may apply.
The credit / debit cards through which payment can be made are:
- Amex (American Express).
Before closing their purchase and having entered their personal and shipping details, the customer will enter their credit card details, in which the total amount supplied by the Platform will be charged.
The confirmation of the Purchase Order will be carried out once the corresponding instance verifies that the payment was actually made. For this, the company has a virtual account, provided by the payment system provider, through which it can consult in real time, the status of the transactions made by the client.
With the confirmation ready, the dispatch process begins, from which the term associated with the delivery method begins to run (Dispatch via courier)
In the event of any problem with the payment made, the client may contact the company.