CONSIDERATIONS ON SHIPMENTS OF ORDERS PLACED BETWEEN 03/13/2020 AND 03/30/2020
Due to the regulations decreed by the Peruvian Government and to determine the well-being and safety of all our clients and collaborators, you can make purchases in the KUNA online store (kunastores.com/peru), however, we will not be controlled until March 30, 2020. We will be updating the status of shipments in case there are new measures to take. We appreciate your understanding and if you have any questions or queries you can write to us in the "Contact us" form at the foot of the page and we will respond as soon as possible.
For purchases made in the KUNA US store (kunastores.com/us):
Once the items of your preference have been added to the Purchasing Exchange, the client must register their data so that they can make the payment, which can be done in the following modality.
• Payment by Credit / Debit Card
Payment by Credit / Debit Card
The products offered on this platform are sold securely. To provide this guarantee to the client, the Company has an agreement with an external provider of online payment services, with extensive experience and presence in high growth markets.
The data provided by the customer will be shared with the provider for exclusive purposes of providing the service, which include the processing of payments and the validation of transactions through an anti-fraud system, in order to minimize the risk of identity theft. the cardholders.
When making the payment through this modality, the client authorizes the confidential treatment of the information by the provider. Personal data, credit card and purchase travel encrypted in the network, thus being protected.
The Company, on the other hand, is not responsible for the possible commissions that credit card operators may apply.
Before closing your purchase and having entered your personal and shipping information, the customer will enter the data of your credit card, in which the total amount provided by the Platform will be charged.
The confirmation of the Purchase Order will be carried out once the corresponding instance verifies that the payment was actually made. For this, the company has a virtual account, provided by the payment system provider, through which you can consult in real time, the status of transactions made by the customer.
With the confirmation list, we proceed to start the shipping process.
In case of any problem with the payment made, the customer can contact the company by email email@example.com