Terms and Conditions
Information collected online
Data collected by automatic means
The information collected online includes that which is collected by automatic means as well as that which is of a personal nature and that the Client enters manually.
The data collected automatically during the use of the Platform will be used for the sole purpose of obtaining statistical information and checking the correct functioning of the virtual store. Some of these include, for example, the pages that the client views on the website, information about the type of browser, the Client's IP address, among others.
Cookies
The KUNA online store makes use of Google Analytics, a tool that uses temporary files created on each navigation device - called "cookies" - to store information for different purposes. Among them are knowing the Customer's purchasing preferences –such as the categories and products recently viewed– and the storage of the products they wish to purchase in the Shopping Bag.
Personal data provided by the client
The Client must register their personal data - in case they had not previously created an account - in order to execute their Purchase Order. The personal information that you must enter in the registry includes your names and surnames.
Use of information collected online
The collection of information through the Platform has three main objectives:
- Process and properly validate the Purchase Order.
- Establish timely communication with the Client to provide the necessary support in the event of any type of eventuality.
- Keep you updated regarding the products, services, campaigns, offers or other marketing action carried out by the brand.
Information transmission
In order to provide the Client with a secure purchase process, the Company has an agreement with an external provider of online payment services.
The data provided by the Client will be shared with the provider for the exclusive purposes of providing the service, which include the processing of payments and the validation of transactions through an anti-fraud system, in order to minimize the risk of identity theft of cardholders.
By making a payment under the “Credit Card Payment” modality, the Client authorizes the confidential treatment of the information by the provider. Personal data, credit card and purchase travel encrypted on the network, thus being protected.
Client rights
The Client, by registering their personal data on the Platform, expressly grants their consent to the Company so that they are used for the purposes described in this policy. This information can be edited in order to correctly process future purchase orders.
Payment Methods
For purchases made at KUNA WORLD online store kunastores.com:
Once the items of your preference have been added to the Purchasing Exchange, the client must register their data so that they can make the payment, which can be done in the following modality:
Payment by Credit / Debit Card
The products offered on this platform are sold securely. To provide this guarantee to the client, the Company has an agreement with an external provider of online payment services, with extensive experience and presence in high growth markets.
The data provided by the customer will be shared with the provider for exclusive purposes of providing the service, which include the processing of payments and the validation of transactions through an anti-fraud system, in order to minimize the risk of identity theft. the cardholders.
When making the payment through this modality, the client authorizes the confidential treatment of the information by the provider. Personal data, credit card and purchase travel encrypted in the network, thus being protected.
The Company, on the other hand, is not responsible for the possible commissions that credit card operators may apply.
Before closing your purchase and having entered your personal and shipping information, the customer will enter the data of your credit card, in which the total amount provided by the Platform will be charged.
The products and services offered on The Site, unless a different form of payment is indicated for particular cases or offers of certain goods or services, may be cancelled using the following means of payment permitted on this site:
Openpay payment gateway, and payment methods include Visa, MasterCard, American Express and Diners credit and debit cards. In addition, bank transfers from BCP, BBVA, Interbank and Scotiabank are allowed; as well as cash payments in these same entities, in addition to Kasnet and Tambo Agents.